GPA and grades do not reflect how much you've learned. They come close to reflecting how hard you work, but some of us get a's without trying very hard so not really even that. I wouldn't blame your cousin at all. I would blame the system. However, during these economic times this sort of thing is common. There are so many people looking for jobs that companies have their pick and they can choose whomever they want with very little monetary strain.
I have my own problem with colleges but this isn't directly their fault either. It's the shitty way of the world right now. A lot of people I know have college degrees and are working retail. It sucks. Hopefully it will turn around soon. But he should be happy he has both a job and an education. It will eventually pay off. Just not when he'd like I'm sure.
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